In the beginning of this year Ask.com introduced a new voice activated service for directions for their mobile users called “Click to Speak”.
The service lets users speak their location and desired destination to receive directions on cell phones. After customers state their coordinqtes over the phone, they receive a text message with a link to directions and even the option to choose between either traditional list or turn-by-turn directions.
“Click to Speak ” might be very useful for librarians doing telephone or virtual reference, when customers need travel directions on their mobile phones.
In August 2007 Google also started a similar service called Goog411. Click on the video below, to see how it works.