Use And Federal Citizen Information Center For Info On Veteran Benefits And Services

Army veterans often use public libraries to find info on jobs, medical aid and various services from the US government.

The United States Department of Defense Office of Inspector General started a new website,, designed to help U.S. military service members and their families to find information about new medical programs.

Includes links to Wounded Warrior programs and medical divisions in the U.S. Air Force, Army, Marine Corps, and Navy, and to material about medical programs, compensation and benefits, family support, transition to civilian life, psychological health and traumatic brain injury, and related information.

Go to Librarians' Internet Index for more details.

Another source, that librarians can use to help the army personnel with their questions at the library is the new Federal Citizen Information Center. The site provides you with the option to call, email or chat with the federal government, if you have any questions about programs, benefits, or services.

The National Contact Center (NCC), operated under contract by the ICT Group in Lakeland, Florida, has two main functions for the FCIC: responding to telephone and e-mail inquiries about Federal programs, benefits, and services, and processing telephone requests for consumer publications. Trained staff field the calls from 8 a.m. to 8 p.m. eastern time, Monday through Friday, except Federal holidays.

In addition, you can contact the Bush administration, your senator and house representative,or try the phone directories for members of the cabinet, congress and federal agencies and even explore popular consumer protection websites.

Shirl Kennedy from Resourceshelf has a wonderful review of the Federal Citizen Information Center.

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