How long can we go before talking about another interesting discovery by Sarah Houghton-Jan at the Librarian in Black blog. This time Sarah writes about My Info Quest, a new text messaging reference services in the US provided by group of US and international libraries.
Users text questions to a number and librarians respond. The service is free, provided through Altarama software, available from 8am-10pm Monday-Friday and 9am-5pm Saturdays, and the first of its kind. The project is accepting new library members if you are interested.
If the service is free, libraries have nothing to lose, so why not try it and expand the reference services at your library and offer it on cell phones with text messages.