Houston Public Library Delivers Books To Customers In Their Cars

Houston Public Library announced that they are adding a curbside delivery service to "two branches that are "parking challenged", called "HPL To Go". Houston Chronicle newspaper has more.

Patrons reserve materials online and are notified by email that they are available. Instead of entering the library, patrons notify the staff by phone that they are waiting outside in the car, giving them their library card number and a description of the car. A staffer then gathers the materials and delivers them to the car.

Delivery just takes a few minutes and requests are handled on a first-come, first-served basis, HPL spokesperson Sandra Fernandez told LJ.

If food can be delivered to your car why not books. This is a perfect example of how far some libraries are willing to go to satisfy their customers. I would not be surprised if some libraries in New York City start similar service, considering how difficult it is in some areas to find parking.

Via: Library Journal
http://www.libraryjournal.com/article/CA6695012.html?rssid=191

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